一些獨(dú)立的連鎖酒店連鎖預(yù)訂中心
    酒店連鎖較獨(dú)立酒店VI設(shè)計(jì)一個(gè)突出優(yōu)勢(shì)就是：擁有自己的去 全國(guó)乃至全球性客房預(yù)訂中央控制系統(tǒng)，能為其成員酒店提供集團(tuán)內(nèi)訂房服務(wù)。而且與其他集團(tuán)合作，使用其共同的預(yù)訂系統(tǒng)資源。通過(guò)這一系統(tǒng)，可以在世界各地的成員酒店里辦理其他成員酒店的客房預(yù)訂。假日酒店、喜來(lái)登、希爾頓等國(guó)際連鎖酒店都開(kāi)設(shè)免費(fèi)的預(yù)訂電話，顧客通過(guò)它能隨時(shí)了解該連鎖內(nèi)某一成員酒店的出租情況。如果需要預(yù)訂無(wú)須放下電話便可得到預(yù)訂確認(rèn)，你可以知道你將住在哪個(gè)房間，里邊有什么設(shè)施，房?jī)r(jià)是多少。有的酒店連鎖成員其客房出租的四分之一甚至更多來(lái)自連鎖集團(tuán)的預(yù)訂中心。
    連鎖酒店的預(yù)訂系統(tǒng)可分為集團(tuán)型和分散型兩種：
   （1）集團(tuán)型預(yù)訂系統(tǒng)
    集團(tuán)擁有一個(gè)預(yù)訂中心，其數(shù)據(jù)庫(kù)儲(chǔ)存各酒店客房使用情況、房?jī)r(jià)、會(huì)議設(shè)施、餐飲、娛樂(lè)及運(yùn)動(dòng)設(shè)施、客戶(hù)檔案等資料，訂房中心、集體區(qū)域預(yù)訂辦事處及各成員酒店都可以迅速共享此信息資源。客人可在當(dāng)?shù)爻蓡T酒店或預(yù)訂辦事處預(yù)訂異地或異國(guó)某成員酒店客房，工作人員通過(guò)電腦端終將客人預(yù)訂要求傳到預(yù)訂中心，如該酒店的客房、房?jī)r(jià)等符合客人要求，工作人員可立即確認(rèn)預(yù)訂要求；如不符合，則向客人介紹其他成員酒店。這種預(yù)訂系統(tǒng)要求成員酒店與預(yù)訂中心聯(lián)網(wǎng)，技術(shù)要求高，建立統(tǒng)一的互聯(lián)網(wǎng)終端需要大量的資金與技術(shù)投入，同時(shí)也需要工作人員精通電腦與網(wǎng)絡(luò)操作，對(duì)于一些發(fā)展中國(guó)家尚有一定難度。假日酒店連鎖集團(tuán)（Holiday Inn）采用HolidexⅢ系統(tǒng)和喜來(lái)登國(guó)際酒店集團(tuán)ReservationⅢ都采用了這種集中型預(yù)訂系統(tǒng)。但由于所有預(yù)訂必須經(jīng)過(guò)訂房中心處理，有時(shí)會(huì)造成不必要的財(cái)力、人力和時(shí)間浪費(fèi)。例如，一位客人在紐約預(yù)訂芝加哥另一成員酒店的房間，訂房工作人員將客人要求傳送到集團(tuán)的訂房中心，再由訂房中心將訂房信息傳送給芝加哥的酒店，以確定是否接受預(yù)訂。而實(shí)際上直接撥通芝加哥成員酒店的電話，便可得到迅速的答復(fù)。
   （2）分散型預(yù)訂系統(tǒng)
    這種系統(tǒng)不是由集團(tuán)的訂房中心統(tǒng)一辦理訂房服務(wù)，訂房中心的電腦與位于世界各地的訂房辦事處聯(lián)系，而不與集團(tuán)所屬的大部分酒店聯(lián)網(wǎng)；各酒店將接到的訂房要求傳到相應(yīng)的當(dāng)?shù)赜喎哭k事處，有辦事處處理當(dāng)?shù)氐挠喎繕I(yè)務(wù)。分散型預(yù)訂系統(tǒng)可以有效、經(jīng)濟(jì)地處理區(qū)域內(nèi)的訂房要求。
   
Independent chain hotel chain booking center
    The hotel chain independent hotel is a prominent advantage is: have their own national and global Reservation central control system for its member hotels to provide booking services within the group. And cooperation with other groups, using a common reservation system resources. Member hotels around the world through this system, you can apply for other members of the hotel room booking. Holiday Inn, Sheraton, Hilton International hotel chains have set up a free reservation telephone customers through it at any time a member of hotel occupancy in the chain. If you need a reservation booking confirmation can be no need to put down the phone, you can know that you will live to a room, inside facilities, the price is. Some hotel chain member of its rooms for rent quarter and even more from the reservation center of the chain.
    The hotel chain's reservation system can be divided into Group type and dispersion of two kinds:
   (1) Group-booking system
    The Group has a booking center, and its database is stored to the use of the hotel, prices, conference facilities, catering, entertainment and sports facilities, customer profiles and other information, reservation center, collective regional booking offices and members of the hotel can be quickly shared This information resource. Guests booking offices in the local members of the hotel or booking off-site or members of the exotic in a hotel room, the staff through the PC will eventually guests booking request reached the reservation center, such as hotel rooms, prices in line with the request, staff can immediately to confirm your reservation requirements; if not met, the other members briefed the guests on the hotel. The reservation system requires members of the hotel reservation center networking, technical requirements, the establishment of a unified Internet terminal needs a lot of money and technical input, and also requires staff proficient in computer and network operations, some developing countries there are certain difficulties. Holiday Inn chain (the Holiday Inn) Holidex III system and Sheraton International Hotel Group Reservation III have adopted such a centralized reservation system. All reservations must go through the booking center processing, sometimes resulting in unnecessary financial and human resources, and wasted time. For example, a guest book Chicago, another member of the hotel room in New York, Reservation staff will request sent to the Group Reservation Center Reservation Center reservation information is sent to a Chicago hotel to determine whether to accept reservations. In fact directly dial the phone, of Chicago, member hotels can get prompt responses.
   (2) the decentralized booking system
    Such a system is not unified by a Group Reservation Center apply for reservation services, contact the reservation center computer and reservation offices located around the world, instead of networking with the most hotels of the Group; the hotel will receive the set Housing requirements spread to the local booking offices, reservation offices handle local business. Decentralized booking system can be efficiently and economically within the regional booking requirements.